Rules & Trust
Everything you need to know before inviting us in — clear and honest, in 2 minutes.
The Band Challenge — 100% free
I clean a 30 × 30 cm strip on your sofa, mattress or rug. Zero commitment, zero payment. You look at the result. Convinced? You book the full service. Not convinced? We shake hands and I leave. Simple.
In-home service
I come with my Kärcher injection-extraction machine (the one that cleans deep, not just on the surface). Fast drying (2-4 h). I respect your fabrics and furniture — it's been my job since 2023.
Payment only at the end
You only pay once you've seen and approved the result. Cash, transfer, or Revolut. Prices shown on the site — no hidden fees. VAT not applicable, art. 293 B French Tax Code (small-business exemption).
Your data — protected & respected
I only store what is needed (name, phone, address, before/after photos). No resale, no advertising tracking. You can request a copy or full deletion at any time from your Client Area (GDPR art. 15 & 17).
Your rights — clear and simple
• 14 days to cancel after signing (unless you ask me to start earlier). • Not happy with the result? We redo the area, or full refund. • Unresolved dispute? Free EU mediation at ec.europa.eu/consumers/odr
A question? Talk to me directly.
I'm Claudio, your trusted neighbour. Usually reply within 2 business hours.